Job Openings >> Program Director - Residential Group Home Prader Willi Syndrome
Program Director - Residential Group Home Prader Willi Syndrome
Title:Program Director - Residential Group Home Prader Willi Syndrome
Job Type:N/A

The Northeast Arc is a premier provider of services that help people with disabilities become full participants in the community; choosing for themselves how to live, learn, work, socialize and play.  We were founded in 1954 by courageous and determined parents who wanted to ensure that their children and others with disabilities will always have every opportunity to thrive in the community. Come join one of Massachusetts' most established, innovative, and passionate organizations at our new home that will specialize in individuals with Prader Willi syndrome

Primary Responsibilities:

  • Demonstrate knowledge of and implement Northeast Arc Policy and Procedures, including the Code of Conduct, Residential Division Standards and Funding Source Regulations. 
  • Ensure that the human, civil and legal rights of all individuals are protected.  Teach and promote dignity, rights of choices and reasonable risk with individuals.
  • Work as part of the Residential Team, including assisting peers as needed, providing Residential Office Coverage and having a working knowledge of all Residential Homes and Systems.
  • Utilize a PBS approach when working with staff and individuals, including promoting the agency objectives related to personal growth, community involvement and decision making.
  • Ensure Residential Team Members are aware of daily schedule and staffing coverage. Keep the team informed of any pertinent issues at the home and changes in status, including providing clinical information to Weekend On-Call team as necessary.
  • Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports.
  • Participate in Directors Meetings, Clinical Meetings, JAMM meetings, QAs and other meetings as deemed necessary. Participate in Agency trainings and Committees as assigned. 
  • Ensure House Books and Systems are in compliance with Residential Standards, QA Tools and DDS Survey and Certification, including, Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books.
  • Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times. 
  • Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff.
  • Provide direct support to the individuals as needed.
  • Provide staff supervision, including performance appraisals and when necessary, disciplinary actions.
  • Manages interpersonal conflicts utilizing standard conflict resolution techniques.
  • Complete billing information, payroll, other documentation accurately and in a timely fashion.
  • Have a working knowledge of computer systems, including Microsoft Office and Kronos.
  • Follow HIPAA guidelines and maintain confidentiality.
  • Other duties and special projects as assigned.


  • A desire to assist people in achieving their dreams and goals.
  • Maintain certifications as required in Northeast Arc Policy and Procedures, including but not exclusive to:  First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety. Maintain a valid Massachusetts driver’s license.
  • Apply a high work standard; establish criteria to achieve a high level of service delivery
  • BA/BS in related field with at least 3 years of Human Service experience OR MA with 2 years Human Service experience.
  • Must be able to work at a desk/computer in an office environment and also be physically able to provide direct support to individuals in their homes

Northeast Arc is one of the largest employers on the North Shore, and we pride ourselves on offering a comprehensive and excellent benefits package.  Please visit us at: for a more detailed explanation of benefits.

Powered by ApplicantStack